The Seattle Sperm Bank (SSB) maintains strict policies on the use of client identification and related information. We value your privacy and know how important it is for you to have complete peace of mind regarding our use of information about you. This Privacy Policy (“Privacy Policy”) describes how we collect information from you or about you, why we collect this information, and how we will use or disclose this information. If you visit our site or purchase any products or services from The Seattle Sperm Bank, you accept the terms and conditions of this Privacy Policy. Please read them carefully.
WHAT PERSONAL INFORMATION ABOUT CUSTOMERS DOES SEATTLE SPERM BANK GATHER?
• Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, saving favorites for you, displaying your order history, displaying inventory, and communicating with you.
• Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use “cookies,” and we obtain certain types of information when your Web browser accesses our website.
• E-mail Communications: We send e-mail communications to our customer when they place orders, to follow up on required information and forms for orders, to coordinate delivery of orders, to answer customer inquiries, and to follow up on expired memberships and storage contracts. We send periodic membership emails to our members that can be opted out of at any time by contacting our staff.
• Legal Forms: Seattle Sperm Bank is required to keep certain forms on record for compliance and legal reasons. These forms may be requested as a requirement for the sale, shipment, and use of Donor Sperm.
DOES SEATTLE SPERM BANK SHARE THE INFORMATION IT RECEIVES?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.
• Customer Selected Clinics/Medical Provider: We may be required to coordinate the delivery of product with the Clinic or Medical Provider that you specify as part of the order process.
• Third-Party Service Providers: We employ other companies and individual to perform functions on our behalf. Examples include delivery packages, sending mail, submitting requested laboratory testing, providing marketing assistance, and processing credit card payments. They have access to information needed to perform their functions, but may not use it for other purposes.
WHAT CHOICES DO I HAVE?
• You can always choose to not provide information, though it might be needed to complete a purchase or use features on our website, such as Favorite Lists.
• If you do not wish to receive marketing e-mails from us, then please contact us at cs@seattlespermbank.com and request to be added to our Do Not Contact list.
• The Help feature on most browsers will tell you how to prevent your browser from accepting cookies and how to disable cookies, and delete website information stored in your local device cache. If you block cookies from working with the site you might experience some issues with using the site.
USERS FROM THE EUROPEAN UNION
This section of the Privacy Policy applies only if you use our website or Services covered by this Privacy Policy from a country that is a Member State of the European Union, and supplements the information in this Privacy Policy.
• Legal Basis for Data Processing: We process Personal Data for the purposes set out in this Privacy Policy, as described We process personal data as necessary for the performance of the contract between you and the Seattle Sperm Bank (for example, to provide you with the Services you request and to identify and authenticate you so you may use the website); necessary to comply with legal requirements (for example, to comply with regional rules and best practices for the distribution of donor sperm); necessary for our legitimate interests (for example, to manage our relationship with you and to improve the website and our Services); and based on consent by our customers (for example, to communicate with you about our products and services and provide you with marketing information), which may subsequently be withdrawn at any time (by emailing cs@seattlespermbank.com) without affecting the lawfulness of processing based on consent before its withdrawal.
• Your Rights: You may be entitled, in accordance with applicable law, to object to or request the restriction of processing of your Personal Data, and to request access to, rectification, erasure and portability of your own Personal Data. Requests should be submitted by contacting us by emailing cs@seattlespermbank.com.
COLLECTION AND USE OF INFORMATION
The information that we gather generally can be categorized as either anonymous or personally identifiable. Anonymous (or sometimes referred to as “aggregate”) information is information that cannot be traced back to a specific individual. This includes website usage, referral, domain and platform information. It also includes each user’s IP address and information from a “cookie,” which is a standard Internet technology that allows us to both store and retrieve information on a user’s system. We use this anonymous information to obtain a better understanding of how visitors use our website and to make decisions on how to improve it. Personally identifiable information is information you provide that lets us know specific facts about you so that we can respond to your requests. This can include your name, address, email address, phone number, payment information and social security number. In each case, we use Your personally identifiable information for the purpose that it is submitted to us, which may include providing it to third parties with whom we have relationships to deliver the products or services you request. We will use Your Information to respond to requests you may make of us, and from time to time, we may refer to Your Information to better understand your needs and how we can improve our websites, products and services. We may also use Your Information to contact you and/or provide you with general health information (like information on certain health conditions) as well as information about our products and services. We may also enhance or merge Your Information with data obtained from third parties for the same purposes.
You should be aware that this site is not intended for, or designed to attract, individuals under the age of 18. We do not collect personally identifiable information from any person we actually know is an individual under the age of 18. We may share Your Information with agents, contractors or partners of SSB in connection with services that these individuals or entities perform for, or with, SSB. These agents, contractors or partners are restricted from using this data in any way other than to provide services for SSB, or services for the collaboration in which they and SSB are engaged (for example, some of our products are developed and marketed through joint agreements with other companies). We may, for example, provide your information to agents, contractors or partners for hosting our databases, for data processing services, or so that they can mail you information that you requested. We may disclose personal information to respond to legal requirements, enforce our policies, or protect anyone’s rights, property or safety. In addition to the above, we may disclose personal information to other business entities, should we plan to merge with or be acquired by that business entity. Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information.
COMMUNICATIONS AND OPT-OUT OPTION
We may use the information that you provide to send you information and materials that we think may be of interest to you. If you do not wish to receive any further information or materials from us, you may opt out by checking the appropriate box on the website. The Seattle Sperm Bank will not share your personal information with a third party for the purpose of solicitation without your prior consent. Any disclosure of personal information to a third party will require those parties adherence to at least equivalent Privacy policies.
ACCOUNT ACCESS AND SECURITY
Online clients of SSB can access their accounts online and update personal information. Clients who purchase directly may contact Client Services at the phone number or the address listed below to update their personal information. Please keep in mind that your password is the key to your account. Use unique numbers, letters, and special characters [and do not disclose your password to anyone]. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.
DATA SECURITY
Your electronic information is stored on SSB servers located in the United States. We treat data as an asset that must be protected and use various technologies and procedures (network and data encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure.
LINKS TO THIRD PARTY SITES
Our website may contain links to websites that are not operated by The Seattle Sperm Bank. Please be aware that we are not responsible for the privacy practices of these sites nor for any adverse consequences that may result from your interaction with such third party websites.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. If we propose to use your personally identifiable information in a manner materially different from that stated at the time of collection, you will have a choice as to whether we may use your information in this different manner. Your continued use of the site will indicate acceptance of the changes.
QUESTIONS
If you have any questions regarding this Privacy Policy, please contact us: Online at:
info@seattlespermbank.com
Phone at: 206.588.1484
Write to:
The Seattle Sperm Bank / Seattle Sperm Bank
Attention Legal/Privacy Officer
4915 25th Avenue NE #204
Seattle, WA 98105
United States